Change: Moving On to the Next Level
Keynote presentation by Geke van Dijk at the CHI Nederland conference in Leiden (11 June 2009). (PDF 4,6 Mb. The presentation has also been recorded on video and can be viewed on Vimeo.
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Never a dull moment…
Dynamic as ever, STBY has moved to a new office in Amsterdam. Although we really liked the previous studio we shared with Spunk, it was time to move on and change locations. Our new studio is in the...
View ArticleTraining in Design Documentaries
As part of the Executive Master Course in Information Management at the University of Amsterdam, Bas Raijmakers coordinated a series of lectures and workshops on Design Documentaries. After an inital...
View ArticleDesign Research at the Design Academy
STBY was asked by the Design Academy in Eindhoven to prepare and facilitate a workshop on Design Research. There are several excellent examples of work in this area within the Design Academy, but there...
View ArticleSupport services for independent living
For a consortium of organisations in the South of the Netherlands (primary health care, housing associations and local government) STBY and Waag Society conducted a study to identify the needs among...
View ArticleFollow-up study for T-Mobile
Following on a previous study for T-Mobile in April, we worked with the client team again in June to test the ideas for new mobile internet services that were developed in response to the results of...
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Urban Creatives: young and switched on
For Bigga Fish and BANG Radio we set up and managed a youth study in London with an experimental approach. We first trained and coached a panel of 5 young researchers in conducting interviews with...
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User-led service opportunities for Sony
In close collaboration with Radarstation, STBY conducted a qualitative consumer research for Sony, exploring opportunities for new service concepts beyond their traditional market. The client team from...
View ArticleService Design
On popular request a one-page explanation on Service Design. This is a relatively new and successful approach to innovation and it is becoming increasingly popular in the creative industry. However,...
View ArticleOpen Innovation with a service design approach
Paper on Open Innovation project for Elsevier. Written by Geke van Dijk, Bas Raijmakers, Michiel van der Heyden en Toke Barter. Presented at the international Service Design conference in Amsterdam...
View ArticlePlease play the building
This Sunday we were at the Roundhouse in Camden to explore David Byrne’s installation Playing the Building. In a totally empty central hall a small organ stands in the middle, with its guts ripped out....
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Man + Humanity Masters of Design Eindhoven
Over the past academic year Bas has been tutoring at the Design Academy in Eindhoven for his second year at the Man + Humanity course. This July all ten of his students graduated with each an...
View ArticleLaunch AMSI – Amsterdam Centre for Service Innovation
On 3 September an ambitious new centre for Service Innovation was launched in Amsterdam. The key focus of AMSI is education and research on management of service innovations. Various speakers during...
View ArticleService Design workshop in Cambridge
Geke participated in a workshop on Service Design at the HCI2009 conference in Cambridge. The participants had a wide range of backgrounds (service systems, service design, services marketing) which...
View ArticleService Design Reading Circle
On Tuesday 8 September the Service Design Reading Circle will get together again after a short summer break. This time we will discuss blogs related to Service Design. Everyone is free to suggest the...
View ArticleHCI informing Service Design, and visa versa
Paper by Geke van Dijk. Presented at the workshop Service Design, during the conference HCI2008 in Liverpool (2-5 September 2008). (PDF, 336 kb)…
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Belonging & Belongings
As part of our ongoing international research collaboration with Kyoto University of Art and Design, we have initiated a new project blog. The multi-disciplinary research project Belonging &...
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Naomi Bueno de Mesquita
Naomi is currently forming part of the design research team for STBY’s Amsterdam office. She is a spatial designer with a background in Architecture Design (Gerrit Rietveld Academy, Amsterdam) and...
View ArticleOrchestration
Bas Raijmakers co-authored an article about ‘Orchestration’ in the latest issue of CRISP magazine. “So many, you can’t get around it, So complex, you can’t get under it, So diverse, you can’t get over...
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